Benjamin Reed

Software Engineer & Founder

Building intelligent systems that understand dialog.

I'm a full stack software engineer drawn to hard problems that improve lives. Finding structure in ambiguity, experimenting, and iterating rapidly are my love languages.

Previously worked in Search, Data Infrastructure, and Networking at Google. Currently building Twined at the intersection of AI and human communication.

01

About

Background

I live in the San Francisco Bay Area with my wife, Hayley, and our two dogs, Bella and Brownie.

My path here wasn't smooth. Hurricane Katrina destroyed my childhood home and possessions, forcing my family to relocate from New Orleans to Nashville. I faced bullying at school and shaken stability at home. I developed a strong empathy for outliers and learned to grow amidst adversity. At 15, I was accepted to Lipscomb University. I dual-enrolled through high school, then went on to study Computer Science at Texas A&M. Google recruited me out of school, and I spent nearly six years building frameworks for the Search Results Page, distributed systems for Health Data, and testing infrastructure for gRPC.

Now I'm working on something of my own, driven by the same resilience, curiosity, and sense of responsibility forged in those early years.

Experience

Founder 2025 – Present

Twined

Founded Twined Inc. and re-designed messaging from the ground up. Built and deployed the iOS application, backend services, and ML infrastructure. Built data pipelines and trained task-specific models with custom architectures. Pitched to a VC, and currently preparing to launch publicly.

Software Engineer 2019 – 2025

Google

Built frameworks that power the Search Results Page, improving performance and developer productivity. Developed distributed systems for Health Data Pipeline orchestration. Designed infrastructure with custom Kubernetes controllers to test gRPC on Google Cloud.

IT Services Software – Development Intern 2018

Texas Instruments

Built monitoring software for job orchestration systems.

Software Engineering Intern 2016

IBM

Integrated de-identification and pseudo-anonymization for a big data pipeline.

Software Development Intern 2015

Faithlife

Worked on RefTagger (embedded Bible references across the web) and backend services.

Robotics Camp Counselor 2013

Lipscomb University

Taught programming and robotics to children.

02

Work

Current

Twined

AI Messaging Platform

Reimagining digital communication with AI, making it more context-aware, efficient, and useful.

ML/NLP Distributed Systems iOS Real-time

Current Research Interests

Discourse Parsing

Entity recognition, intent detection, utterance prediction, coreference resolution, thematic hierarchies and disentanglement.

Model Training & Evaluation

Encoder architectures, contrastive objectives, curriculum learning, semi-supervised learning, adversarial networks, and reinforcement learning.

Semantic Search

Dense & sparse vector representations, vector stores, and retrieval-augmented generation.

Human-AI Interaction & Privacy

User agency, AI ethics, transparency, feedback loops, data de-identification and differential privacy.

LLM Agents

Model routing, selective tool use, task planning, grounded search, and evaluation.

Edge & Mobile Systems

On-device inference, energy-aware computation, and device/network–aware model cascades.